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  2. Getting Started
  3. Startup Errors
  4. Test System Doesn’t Run After Installation

Test System Doesn’t Run After Installation

You’ve installed the Test System and yet, it doesn’t seem to run or you seem to be rerunning the installation program over and over. What should you do?

Step #1 – Find the Test System Shortcut

If this is the first time you’ve installed the Test System then you most likely don’t have a shortcut set up properly.

Go to your desktop and see if you can find the following icon:

Test System Shortcut
Can you find this on your Desktop?

If you can find the icon, double-click and it should startup properly. If you can’t find it then you probably don’t have a shortcut yet. That means you need to create it! It’s easy – don’t sweat it.

Step #2 – Create the Shortcut

You’ll need to find the installation folder of the Test System. That can usually be found in the C drive, \TestApps\TLIMS Test System folder:

Test System Shortcut Creation #1
TLIMS Test System Shortcut

You’re trying to locate the executable file for the TLIMS system. With this view, you can sort the list of files by Type so that you can find the executable file:

Sorted Listing of Test Files
Sorted Listing of TLIMS Test System Files

Now that the files are sorted, you should be able to locate the TrinityData.TLIMS Application file. Right click on the file to bring up the context sensitive menu.

Create Shortcut
Create Shortcut

When you click the Create Shortcut option, it will create a new shortcut file for you.

Locate the new Shortcut File
Locate the New Shortcut

You’ll need to edit the properties of the shortcut because we need to fix the command line to properly access the TLIMS Test System. So, right click on the shortcut file and select properties.

Select Properties for Shortcut
Select Properties for Shortcut

The shortcut properties box will pop up and you can now select the “target” field (while the “start in field can remain the same).

The Target Line needs to be updated. Start In can stay the same
Target Line Value

“C:\TestApps\TLIMS Test System\TrinityData.TLIMS.exe” /AppName=”TLIMS Test System”

Copy the above text and insert it into the “target” field. Ensure that it is the exact command line above otherwise, your shortcut will not work.

After Command Line Change
After Command Line Change

You should rename the shortcut file, identifying it as a shortcut so that it is easy to find and recognize. To do that you’ll need to right-click again on the shortcut and select the Rename off of the context menu:

Rename the Shortcut
Access the context menu by right-clicking
Rename the Shortcut
Rename the Shortcut

Step #3 – Test it out!

Double-click the new shortcut. It should pull up the TLIMS Test System. You should see the normal TLIMS sign-on screen but with different connections to the QA servers. If not, you can send an email to support to create a ticket.

Step #4 – Copy to the Desktop

To complete the process, you should make a copy of this shortcut and paste it onto your desktop. It’s pretty simple.

  • Right click on the shortcut
  • Click copy
  • Go to your desktop
  • Right click on the empty desktop area
  • Click the paste

Done!

Updated on September 12, 2019

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